Data Protection and Security – in first place!
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Doctorsgate aims to enable medical professionals to exchange information easily and securely. Our highest priority is to provide you with the highest possible level of data protection and IT security for the data you share.
User-friendly Data Protection for Healthcare Professionals
While processing patient data with your smartphone, you as a medical specialist are subject to the legal regulations of the EU GDPR. For this reason, each of our features on Doctorsgate is checked and evaluated for conformity with EU GDPR regulations on several levels prior to programming. Only when we have found the most user-friendly and at the same time legally compliant solution, do we begin with the actual programming of our developments. We, therefore, work hand in hand with external data protection specialists and IT lawyers
100 % Transparency in Data Processing
If you have any questions, please do not hesitate to contact our external data protection officer by e-mail (firstname.lastname@example.org).
Doctorsgate was developed according to the highest IT security standards
Doctorsgate’s security concept is based exclusively on proven technologies for transmitting, securing and deleting your data.
End-to-End Message Encryption
Doctorsgate uses end-to-end encryption technology to deliver messages. This technology has been integrated so that nobody, but you and your communication partners can read your messages – not even us at Doctorsgate.
As sender, your messages are encrypted with a so-called public key before they are sent. These messages can only be read on the recipients’ end devices with a so-called private key. This ensures that your messages can only be read on the end devices of your communication partners.
Data Transmission Protected Using TLS 1.3
All data that you share in the newsfeed, as a message or on your profile will be transmitted to our servers and the devices of the recipients with the Gold standard technology for secure data transmission, the so-called Transport Layer Security 1.3, during the transmission to our servers and the devices.
Automated Deletion of Messages after 30 Days
All messages and media that you send via Doctorsgate are automatically deleted from all end devices after 30 days. In this way, we ensure that the sensitive data of your patients is not stored beyond the proportionate purpose of use.
Doctorsgate Separates Private and Professional Data
Doctorsgate stores photos that you take and receive via the app separately from your private photos on your device. This separation allows your professional photos to be viewed only by you and not shared with third parties such as iCloud, Google Drive, Dropbox or your family photo albums.
Verification of All Doctorsgate Users
All users who send messages to Doctorsgate and share comments or patient cases are verified by Doctorsgate as medical professionals. In doing so, we check whether the Doctorsgate user is really a medical professional by means of professional or educational certificates.
We know that for you, maintaining medical confidentiality and thus maintaining the confidentiality of your patients has absolute priority. Doctorsgate has been tailor-made with all the necessary tools to make it easy and fast for you.
Anonymization of Patient Cases in the Newsfeed
A Digital Consent Form for Patients
Our Content Policy and the Anonymization of Patient Cases
In our newsfeed, only anonymized patient cases may be shared as contributions. Doctorsgate offers you the Content Policy (Link) so that you know exactly which personal data may not be included for the complete anonymization of patients. This lists all personal data that you have to remove in a post so that the anonymity of your patients is guaranteed. In addition, Doctorsgate allows you to quickly and easily anonymize patient images using manual editing tools.
Case-Moderatores Review Each Patient Case before Publication In an additional step, our case moderators review every patient case you upload to Doctorsgate. During the review, we make sure that your contribution does not contain any personal data. This happens before other users can see your post. Should your patient case contain personal characteristics, it will be immediately deleted by our case moderators
Reporting Function for Patient Cases and Comments.
After a contribution has been published on Doctorsgate, users can also report it at any time. If a patient case is reported to Doctorsgate, our case moderators check the contribution again. If the notification of a patient case is justified, the patient case will be deleted immediately.
End-to-End Encryption for a Secure Message Transmission
Doctorsgate uses end-to-end encryption to transmit messages.We have integrated this technology so that nobody, but you and your communication partners can read your messages – not even us at Doctorsgate.
Doctorsgate uses end-to-end encryption technology to transmit messages. This technology has been integrated so that nobody, but you and your communication partners can read your messages – not even us at Doctorsgate.
User-friendly Data Protection for Healthcare Professionals
Doctorsgate uses end-to-end encryption technology to deliver messages. The communication partners in a conversation have so-called cryptographic keys that can decrypt and encrypt messages.
The sender’s messages are encrypted with a so-called public key before they are sent. These messages can only be decrypted on the recipient’s terminal using a so-called private key. This ensures that the messages can only be read on the end devices of the relevant communication partners.
Your messages are never stored permanently on a Doctorsgate server. The encrypted messages are only temporarily stored on our servers during message transmission from the sender to the recipient’s terminal. The messages are completely encrypted, so that Doctorsgate has no knowledge of the contents of your messages at any time. After successful transmission of your messages to the recipient’s terminal, the encrypted data is immediately deleted from our servers. On all terminals, your messages are stored in a secure data safe that is separate from all other applications. This prevents your patient data from being accessible to third parties. All messages are irrevocably deleted after 30 days. Doctorsgate only uses servers within the European Union
Your Personal Data on Doctorsgate is only stored with your Consent
Any deletion you make on Doctorsgate is permanent. Doctorsgate has no means of retaining or restoring data despite deletion; this satisfies the highest data protection requirements.
Doctorsgate is EU GDPR-compliant
Yes, if you use Doctorsgate and follow the instructions and information in the app, you are working in accordance with the EU-GDPR applicable in the European Union.
An external IT law firm also reaches this conclusion. You can download the written acknowledgement here.
The processing of data for the purpose of publishing patient cases on the Doctorsgate app does not necessarily have to take place on a smartphone provided by the employer for professional purposes.
The decisive factor is not whether the smartphone was provided in advance by the employer, but what purpose the specific data processing by the medical specialist serves. If data processing serves a business purpose, the smartphone fulfills the task of a business smartphone during data processing.
We enable your work to be EU GDPR compliant
At Doctorsgate, we see it as our duty to assist our users and partners in understanding and complying with their rights and obligations under the EU GDPR entered into force on 25 May 2018.
That’s why Doctorsgate is designed including a legal framework that enables users to comply with all regulations demanded by the EU GDPR when exchanging clinical cases.
For further information, feel free to contact us at email@example.com
This is How We Ensure the Security of Your Data
Denied Acces to Accounts by Unauthorized Persons
The messages on the user’s smartphone can only be decoded and read by authenticating the user using a self-determined six-digit PIN or Face ID (with iOS).
Verifying our Members
Every user who registers on Doctorsgate must prove his identity and affiliation to a medical profession. We check each user individually in a multi-stage verification process.
Keep Professional and Private Stores Separate
Messages and files exchanged by users via Doctorsgate are encrypted and stored in a separate location on the smartphone. This prevents access from outside or through other services such as iCloud or Dropbox.
Automated Deletion of Messages
All messages sent via Doctorsgate are deleted 30 days after sending at the latest. This ensures that patient data is not stored beyond a legitimate purpose.